Frequently Asked Questions

Can I pay from my phone?

We offer the option to pay for your daily parking by using the mobile app Secunik.

  1. Download the Secunik app
  2. Create an account following the prompts (one-time setup)
  3. Choose the parking lot (ex: FNPL8)
  4. Add your license plate and select amount of time
  5. Make payment by credit card

Once this information is stored in the app, it is easy to pay for your parking from your vehicle or workplace as opposed to standing outside at the meter.
 

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Do you tow if I don't pay my violations?

A computer generated tow list is produced daily of those vehicles with multiple outstanding violations. If a vehicle is found on the lot without a valid parking receipt and is on the tow list, the vehicle may be impounded.

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I received a parking violation, which I do not think I deserve. What should I do?

Call us and let us know what happened. We will need the violation number, your license plate number and the reason you are disputing the violation. We will be happy to review our policies with you and make any corrections if you have been unfairly ticketed.

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What do I do if the meter is not working?

Occasionally, a meter will malfunction. If this happens, please call our office to report the problem and give us your license plate number and make of vehicle so you will not receive a violation while the meter is being fixed. In most instances the meter will be back in service within 20 minutes of your call.

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